Partly working American style Samsung fridge freezer (Chalker's Corner TW9)

This is being collected by Currys on Sunday, but as they will no doubt recycle it rather than repair, offering it here too.
Large freestanding Samsung fridge freezer- FREEZER COMPONENT DOESNT STAY COLD ENOUGH. That's why we are replacing it. Fridge works perfectly and freezer is probably a thermostat issue, as the fridge display says it's colder than it actually is, so the food is defrosting. If someone wants to collect and repair it, please let me know for Saturday or Sunday collection.
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