Search for "how do i post an offer or a want"

  • How do I post an Offer or a Request?

    To offer or request items, simply fill out and submit the new post form.

    On mobile devices, you can find a link to the new post page in the action bar at the bottom of most pages. On devices with larger screens, a link to the new post page is in the header at the top of most pages. There is also a link to the new post page at the top of the digest emails.

    Before you can post, you must sign up.

  • How do I reply to a post that I'm interested in?

    If you're on the site, in the app or reading a digest email, simply click on the post title to view the full details of the post. Once you are viewing the full post, click the large green button labelled "Reply" that shows up below the post description (on mobile devices) or to the right of the post description (on laptops and desktop computers)*.

    If you don't see a Reply button, then there should be text in the area where the reply button usually is explaining why (you may need to login or join the group the post is from or the post may no longer be active).

    Keep in mind that the person offering the item may hear from multiple people who want it, so you might not always get the item.

    If the offerer picks you, you and the offerer will arrange a time and place for you to pickup the item. Usually, you pickup the item at or near the offerer's home.

    *The reply button only shows up when you view other peoples posts and not when you view your own posts. Other people viewing your post will see a reply button and be able to reply.

  • How do I withdraw my post?

    To withdraw your post, go to the Your Posts page and click on the post that you want to withdraw. Then click the option labelled "Mark as withdrawn".

  • How do I mark my Offer as gifted?

    Once your item has been given away, go to the Your Posts page and click on the Offer post that contains the item(s) that you want to mark as gifted. Then click the option labelled "Mark as gifted". This will remove your Offer post from the group listings.

  • How do I unpromise my Offer?

    Go to the Your Posts page and click on the Offer post that contains the item(s) that you want to unpromise. Then click the option labelled "Mark as available".

  • How do I mark my Offer as promised?

    Once you have promised your item to someone, go to the Your Posts page and click on the Offer post that contains the item(s) that you want to mark as promised. Then click the option labelled "Mark as promised". This will help other people know that your Offer has been promised.

  • How do I change which posts I see?

    You can change which posts you see by updating your post options on the Settings page. To get the most control, you should enable the option labelled "Only show posts that are near me" and then set the distance to match the local area you want.

  • I replied to a few posts but I never got any responses?

    Sometimes emails end up in people's spam or junk mail folders so make sure you check the messages page and your spam mail folder for replies (sadly it's impossible to know if an email ends up in a recipients spam mail folder). And it never hurts to resend your message if you don't hear back within a day or two.

    This can also happen when someone posts a popular item that causes them to get a lot of replies. Rather than reply to everyone, people often only reply to the person they choose to gift the item to. It's always up to the person giving away an item to choose who they want to receive their item so responding first doesn't mean you'll receive an item. Your best bet is to always send polite messages and be clear about when you can collect.

    Other times, you won't receive responses because people forget to mark their offers as gifted. This causes their offers to stay published when they should have been removed. To help prevent this, posts are automatically removed from the listings after 90 days.

    And a lot of posts get claimed within a few hours or days of being posted. So you're more likely to get a response if you reply soon after a post is published. You can see new posts more quickly by getting the digest emails more frequently or creating email alerts or by enabling push notifications.

  • How do I create a search alert?
    1. Go to the main posts page
    2. Use the search option at the top of the page to search for the item that you are looking for (1-3 keywords work best).
    3. Then click the Save Alert button that shows up.
    4. Finally, select the types of posts you want to be alerted about (Offers and/or Requests) and click the "Save" button.

    Once you've created a search alert, you can control whether you get notified by email, push notification or both in the Posts Notifications section of the Settings page.

  • How do I repost?

    First, view your post on the site. You can find your post by going to the Your Posts page and clicking on the title of the post that you want to repost.

    Once you are viewing your post, you should see an option labelled "Repost". Once you click on repost, it will automatically fill in the new post form with the correct information and then you just have to click the Submit button.

    Alternatively, you can simply fill out and submit the new post form manually. The repost button just saves you some time.

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