Popular Questions

  • What is the Fair Offer Policy?

    The Fair Offer Policy is an optional policy that people can use when they post Offers. If someone chooses to use the Fair Offer Policy, it means that they have agreed to wait a period of time before choosing who to give their item(s) to. This gives people who receive the digest emails, or those who are online less frequently, a fair chance to reply to the offer.

    "A period of time" is usually just one day though some groups ask their members to wait two or three days when using the Fair Offer Policy.

    Note: The Fair Offer Policy does not mean that someone is offering an item for sale. Buying and selling is not allowed on freecycling groups.

  • What's the difference between freecycle and trash nothing?

    The trash nothing site is simply an alternate interface for existing freecycle groups around the world. The site was designed to make freecycling easier and solve a lot of the problems that the existing groups have from using Yahoo Groups (such as spam and email overload among other things).

    Since freecycling began over a decade ago on Yahoo Groups, freecycling has spread to many new sites, groups and apps. Currently trash nothing supports the original Freecycle, Full Circles and ReUseIt groups on Yahoo Groups, Freegle groups, and groups powered by trash nothing. We're always open to add support for new groups and sites when possible but sadly many of the other sites don't have the features necessary for trash nothing to access their groups.

  • Where are the post photos?

    Usually the photos are linked to or shown with the post when you view a post on the site or in the app. But some people access the groups from the Yahoo Groups site which has a separate photo section. Posts with photos from Yahoo Groups will often mention an album or photo section.

    Sadly, due to limitations in how Yahoo Groups works, the specific photo or album referenced in the post may not always be available. If this happens, it's usually easiest to contact the post author directly and ask them to send you the photos. The only other alternative is access the photo section directly on the Yahoo Groups site (if you aren't a member of the group on Yahoo Groups, you'll have to join the group on Yahoo Groups to access the photos - see links to Yahoo Groups).

  • Is trash nothing free to use?

    Yep, we show ads on the site to cover our costs so you don't have to pay anything to use trash nothing.

    If you'd like to help keep trash nothing running smoothly and support the ongoing development of the site, you can make a contribution.

  • How do I remove my account?

    You can remove your account using the option at the bottom of the Settings page.


Browse By Topic

About

  • 7 questions  View All
  • How do I invite people to trash nothing?

    Simply tell them to visit trashnothing.com to sign up (or install the trash nothing app from the app store).

    Telling your friends, family and co-workers about trash nothing is the best way to help your local groups grow and help keep more stuff out of the landfills.

    Giving 5 star ratings on Google Play and iTunes is also a great way to help grow the groups.

    If you have a bit more time, you can post flyers or reach out to local organizations and ask them to help spread the word. Find out more ways you can help (and get a copy the flyer) on the Volunteer page.

  • Is there a mobile app?

    Yes, there is a web app that should work on all mobile devices. There is also an Android app and an iOS app for iPhones, iPads and iPods.

    The web app is updated more frequently than the other apps and some people find that the web app works better than the native app (plus, you can bookmark the web app to your home screen to make it work more like a native app).

  • Is trash nothing free to use?

    Yep, we show ads on the site to cover our costs so you don't have to pay anything to use trash nothing.

    If you'd like to help keep trash nothing running smoothly and support the ongoing development of the site, you can make a contribution.

  • What are the rules and guidelines?

    Only posts that are giving away or requesting free, legal and family-friendly items are allowed. Members are expected to always be respectful and polite when posting and communicating with other members.

    In more detail, the following are not allowed in posts or in messages to other members:

    • No buying, selling, trading, bartering or requesting money
    • No alcohol, tobacco, weapons or prescription drugs
    • No services or jobs
    • No promotions or advertising
    • No real estate, rentals or housing
    • No coupons or vouchers
    • No spamming

    Certain rules can vary from group to group depending on the volunteer moderators who run each group.

    For example, most groups don't allow posting animals or pets and don't allow requests to borrow items but some groups do.

    And rules on how often posts can be reposted vary from group to group. With most groups, you can repost Offers after a few days and Requests after a couple weeks.

    If you have a question about your local groups' rules, please contact the moderators.

    If a post is breaking a rule, please flag the post.

    If another member has broken a rule, please report the member.

  • What is freecycling and how does it work?

    The idea of freecycling is to promote the three R's (Reduce, Reuse, and Recycle) by making it easy for people to give away their unwanted but reusable items to people who can use them.

    And the way it works is that there are thousands of locally run, grassroots freecycling groups around the world. Once you find and join your local groups, you can post 'Offers' for items you want to give away, or 'Requests' for items you need (as long as you follow some basic rules shown below).

    For example, here is how offering an item works:

    1. You have a bike you don't need and you want to dispose of it.
    2. Instead of throwing it away, you join your local freecycling group.
    3. You then submit an 'Offer' post to the group that describes your bike and your general location and your post will be sent to all the members of the group.
    4. Group members interested in your bike will reply to your post to contact you privately.
    5. You choose which person you would like to give the bike to.
    6. Between the two of you, you arrange a time and place for them to come and pick up the bike.
    7. Your bike is picked up.
    8. You let everyone on your local group know that the bike is no longer available by marking your 'Offer' post as gifted.
    9. You've given away your bike with little effort to someone who can use it, met someone new from your community and kept something out of the landfill. Great for you and the planet!

    Similarly, when you need an item you can create a new 'Request' post and if someone has what you need, they will contact you to offer it.

    What You Can Find

    You can give and get almost anything on your local freecycling group. Some of the most common posts are for items such as old electronics, building materials, clothes and books.

    Even things you might not consider reusable like cloth scraps, scratched CDs and broken appliances sometimes find homes with artists looking for materials or tinkerers looking for an interesting project or spare parts. Items you offer aren't expected to be in perfect condition as long as you accurately describe their condition when you offer them.

    So next time you're cleaning out the garage, moving to a new place or about to throw something away, don't forget that someone on your local freecycling group might be able to use your unwanted stuff.

    Rules

    When posting to your local freecycling group, you must follow these rules:

    • Groups are only used for offering and requesting free items.
      • No selling, trading or spamming is allowed.
      • No chatting (some groups have separate cafe groups for chatting)
    • Be respectful and polite
    • Nothing illegal should be posted (no drugs, weapons, etc.)
    • All items posted should be appropriate for all ages.

    Individual groups often have additional rules. The rules are enforced by the volunteer moderators who manage the group and each group has different moderators. If you have questions about a group's rules, you can contact the moderators.

Account

  • 10 questions  View All
  • How can I use my existing membership account with trash nothing?

    Existing accounts from other sites such as Yahoo Groups, Freecycle or Freegle Direct can't be reused with trash nothing because all the sites are run by separate organizations and there is no method of transferring account data from one site to another. But it only takes a minute to create a new trash nothing account and you can remove your account at any time.

  • How do I change my password?

    If you're logged in, you can change your password on your Profile page by entering your old password and then entering your new password twice and clicking the button labelled "Change".

    If you don't see the password change fields on the Profile page, this means you signed up without a password using one of the one-click login methods (which work for any Facebook, Google, Yahoo, Microsoft or AOL account) and you'll need to log out and use the password reset option to set a password.

    If you are unable to login, see how to reset your password

  • How do I change my profile picture?

    You can change your profile picture at any time on the Profile page.

  • How do I create an email alert?
    1. Go to the All Posts page
    2. Use the search option at the top of the page to search for the item that you are looking for (1-3 keywords work best).
    3. Then click the button labelled "Save as Email Alert" that shows up.
    4. Finally, select the types of posts you want to be alerted about (Offers and/or Requests) and click the "Save" button.
  • How do I join?

    Go to the sign up page and follow the instructions from there.

    If you'd like to sign up without a Facebook, Yahoo, Google or AOL account, you can click the link below the large white buttons that is labelled "create a new account".


Emails

Groups

  • 9 questions  View All
  • How do I add a freecycling group to my account?
    1. Go to the Groups page and click the button labelled "Add Group".
    2. The Add Groups page should then show a list of groups in your location. If you need to change the location, just click the location name near the top of the page to change it.
    3. For each group you want to add, click the button labelled "Add Group" that is next to the group name.

    Once you add a group, a subscription request is automatically sent to the group. It can take anywhere from a few minutes to a few days for your request to be approved (but we'll automatically email you once you are approved). The reason for the delay is that some group moderators choose to moderate membership requests in order to prevent spammers and non-local people from joining.

  • How do I change my location?

    There are different answers depending on which location you are referring to.

    The location of posts you see on the All Posts page is based on the groups you are a member of and your public post settings. You can add and remove groups on the Groups page at any time. And you can change your post settings using the post options on the Profile page.

    If you're trying to change the location description that shows up on your posts, you can only change this for new posts. Every time you post, there is a Location text field on the New Post page that controls the location description that will show up on your post.

    If you're trying to change the location displayed on the map that goes with your post, simply click the link next to the map that is labelled "Wrong location?" to correct the location. This will only update the map display and so it should only be done when the map doesn't match the location described in the text of the post.

  • How do I contact the moderators?

    Each group is run by one or more volunteer moderators who set the rules for the group and manage the group members and group posts. You can use the Moderator contact page to get in touch with the moderators who run your local groups.

  • How do I report a post?

    When you view a post on the site or in the apps, there is a button labelled "Report" that shows up below every post that can be used to report posts to the volunteer moderators.

  • How do I start a new freecycling group?

    It only takes a minute to start a new freecycling group in your area. Just fill out and submit the new group form to create a new group.


Photos

  • 2 questions  View All
  • How do I post a photo?

    The New Post page has a button labelled "Add Photos" that you can click to add photos when you are submitting new posts. If you have problems adding a photo using the New post page, most groups do allow you to add links to photos in the details section of your post (so you can usually use a link from a 3rd party photo site like Flickr or Dropbox).

    Photos can only be added to posts when a post is first submitted (and not after it is published). To learn why photos can't be added later, see the question about editing posts.

  • Where are the post photos?

    Usually the photos are linked to or shown with the post when you view a post on the site or in the app. But some people access the groups from the Yahoo Groups site which has a separate photo section. Posts with photos from Yahoo Groups will often mention an album or photo section.

    Sadly, due to limitations in how Yahoo Groups works, the specific photo or album referenced in the post may not always be available. If this happens, it's usually easiest to contact the post author directly and ask them to send you the photos. The only other alternative is access the photo section directly on the Yahoo Groups site (if you aren't a member of the group on Yahoo Groups, you'll have to join the group on Yahoo Groups to access the photos - see links to Yahoo Groups).

Pickup

  • 3 questions  View All
  • How and where should I arrange pickup of an item?

    If you are the one giving away items, it's up to you to decide when and where the pickup should take place. Often people will leave the items on their doorstep or arrange a meeting in a public place. You should arrange a time and place that works for you and the person you've chosen to come pickup the item.

  • How do I handle no-shows?

    If you're offering an item and someone misses the arranged pickup, it's up to you how to handle it. Most people give the person a 2nd chance within a day or two before offering the item to the next person in line.

    It's always a good idea to collect a few replies to your offers before marking them as gifted. This makes it easier to give away your item without having to repost.

  • How do items change hands - are they picked up or delivered?

    Because items are being given away, it's expected that the person chosen to receive the item will travel and pickup the item. The pickup is done at a time and place that is arranged with the person offering the item.


Posting

  • 17 questions  View All
  • Can I buy, sell, trade or barter?

    Everything posted must be free with no strings attached so buying, selling, trading and bartering aren't allowed. It's also against the rules to reply to other members' posts to try to buy, sell, trade or barter with them. So please don't attempt to do this or you'll likely be removed or banned.

    There are many other sites and apps that allow you to buy, sell, trade and barter. You might try Ebay, Craigslist in the US, Gumtree in the UK, Kijiji in Canada.

  • Can animals and pets be posted?

    The rules regarding animals are set by the volunteer moderators who run each group and so the rules can often vary from group to group. Some groups do allow animals to be posted and other groups do not. You can contact the moderators of your local groups to ask whether or not animals are allowed.

  • How can I delete, remove or edit my posts?

    Currently there is no way to delete or edit posts. The main reason for this is that the majority of people receive the posts by email. And because you can't change an email once it has been sent, changes to posts wouldn't be seen by people who only view the posts in their email account.

    That said, posts are automatically removed from the listings on the site and in the apps after 90 days. To have your posts removed from the listings sooner, you can mark your Offer as gifted or mark your Request as received.

  • How can I prevent no-shows?

    When someone arranges to come and pickup an item you're offering and then doesn't show up, it can be very annoying. Here are a few tips that long-time freecyclers use to reduce no-shows:

    • Don't simply choose the first person to respond. Gather a few replies and choose someone who you think is most likely to show up.
    • In your Offer posts, ask people to provide dates and times that they can pickup along with their phone number. This makes it easy to eliminate people who don't provide this information.
    • If you ask for a phone number, it also makes it easy to remind people about the pickup and find out what's happening if they are late.
  • How do I mark my Offer as gifted?

    Once your item has been given away, go to the Your Posts page and click on the Offer post that contains the item(s) that you want to mark as gifted. Click the button labelled "Mark as Gifted" that is below the post title. This will remove your old Offer post from the group listings.

Replying

  • 7 questions  View All
  • How do I choose who to give my offer to?

    It's completely up to you! Some people choose the first person to respond. Some people try to give their items to the people who need them most.

    When you're choosing, you might want to keep some of the no-show prevention tips in mind to help you choose someone who is more likely to show up.

  • How do I reply to a post that I'm interested in?

    If you're on the site, in the app or or reading a digest email, simply click on the post title to view the full details of the post. Once you are viewing the full post, look for the reply text area that shows up below the post description (on mobile devices) or to the right of the post description (on laptops and desktop computers). You can type a reply and then click the "Send Message" button to send a reply.

    Keep in mind that the person offering the item may hear from multiple people who want it, so you might not always get the item.

    If the offerer picks you, you and the offerer will arrange a time and place for you to pickup the item. Usually, you pickup the item at or near the offerer's residence.

  • How do I reply to an email from another member?

    You should be able to reply to emails from other members like any other email.

    Alternatively, you can use the messages page on the site to view and reply to messages from other members.

  • How do I unblock someone?

    You can view your blocked conversations on the messages page by clicking the Inbox header and selecting the Blocked option. To unblock one of the conversations, just click on the conversation and then click the button labelled "Unblock" that appears at the bottom of the blocked conversation.

  • How do I view archived conversations?

    You can view your archived conversations on the messages page by clicking the Inbox header and selecting the Archived option. To unarchive one of the conversations, just click on the conversation and then click the button labelled "Unarchive" that appears at the top of the archived conversation.