Epson XP-610 Printer (Chevy Chase, DC)

May 31, 2018
266 days ago

Epson XP-610 Color Printer. A few years old, but rarely used. Unfortunately, when I last changed the ink cartridges I kept getting an error message saying the printer "cannot recognize the ink cartridges." A google search indicates this is not an uncommon problem with this printer, but I tried the proposed solutions (reinstalling and installing new cartridges, cleaning the heads, etc.) but keep getting the same error message (see photo). Except for this bug, this color printer/scanner/copier/photo-printer is excellent. I have a feeling someone a little more tech savvy should be able to figure out how to fix this bug.

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