Sign up    |    Login




Resources for Moderators
Promote trash nothing on your group!   Learn how »

Moderator FAQ

  1. What is trash nothing?
  2. How do trash nothing email accounts work?
  3. Why is the group I moderate listed on trash nothing?
  4. How do I get the group I moderate added to trash nothing?
  5. Why would people want to use trash nothing instead of the Yahoo Groups web interface or their normal email accounts?
  6. Why would I want members of the groups I moderate to use trash nothing?
  7. Can I still kick / ban / moderate people who use trash nothing?
  8. How do I know if people are using trash nothing?
  9. How can I tell what IP address a trash nothing user has?
  10. How can I customize how trash nothing email accounts work on my group?
  11. I have a question not answered here!

Common Misconceptions
  1. People can use trash nothing to see group posts without being a member of the group.
  2. Group posts are republished on trash nothing.
  3. Access to group posts on trash nothing violates Yahoo's Terms of Service.
  4. People have to use their existing Yahoo Groups and/or email accounts and passwords to use trash nothing.
  5. Having trash nothing email accounts on my group automatically causes spamming.

What is trash nothing?
The trash nothing site and mobile apps provide two separate services, free email accounts and free hosting for freecycling groups. This page discusses how the free email accounts work and how people use them to become members of freecycling groups on Yahoo Groups. If you're looking for information about our hosting service, check out our freecycling group hosting page.


How do trash nothing email accounts work?
The email accounts provided by trash nothing are designed to make freecycling quicker and easier. Everyone who signs up gets a free trash nothing email account they can use to subscribe to freecycling groups on Yahoo Groups. Thousands of freecycling members and moderators around the world are already using trash nothing to improve their freecycling experience!


Why is the group I moderate listed on trash nothing?
We maintain a list of freecycling groups around the world as a convenience to people looking to subscribe to their local freecycling groups with trash nothing email accounts.


How do I get the group I moderate added to trash nothing?
Just send us a message with a link to the group web site and we'll add it to our list.


Why would people want to use trash nothing instead of the Yahoo Groups web interface or their normal email accounts?
We've packed tons of new features into trash nothing email accounts that make them quicker and easier for people to use with freecycling groups.

Neither the Yahoo Groups website or any other email accounts are designed for freecycling groups. They all work fine for normal emails but they don't understand the rules or the different types of posts that are part of freecycling.

For example, composing correct post subject lines or browsing only offer posts that are not taken are difficult and time consuming tasks with Yahoo Groups or an email account from Gmail or Hotmail. But these tasks take no time or effort at all with a trash nothing email account.

Check out all the features trash nothing email accounts provide »


Why would I want members of the groups I moderate to use trash nothing?
Are you tired of correcting subject lines and hearing complaints about spam or email overload? A lot of moderators have these problems and waste valuable time and energy fixing them every time a new member joins or a new spammer shows up. With trash nothing email accounts, these problems disappear!

The post composer built-in to trash nothing automatically handles correct subject line formatting for every post so neither you or the group members have to. It also lets members choose to use the Fair Offer Policy so more group members have a fair chance of getting items.

Since trash nothing email accounts are separate from people's personal email accounts, members don't have to worry about overloading their inbox with group emails on high traffic groups.

These days, more and more groups are becoming infected with auto-reply spammers and spammers who use non-member email addresses to send spam. But with aggressive spam filtering, trash nothing blocks these spammers from reaching group members with trash nothing email accounts. And with the ability to flag any post in two clicks, group members can quickly and easily alert you to new spam and other inappropriate posts.

And by using trash nothing email accounts, members gain more privacy because they never have to reveal their personal email address while using their local groups or interacting with other members.

Do you have ideas or feedback to improve freecycling on trash nothing?
Let us know! We'd love to work with you to improve the freecycling experience.


Can I still kick / ban / moderate people who use trash nothing?
Yes. People with trash nothing email accounts are normal email members of groups on Yahoo Groups so moderators are always in complete control of the group and the group membership.


How do I know if people are using trash nothing?
You can easily identify trash nothing users by the email address they use to subscribe and post to a group. All trash nothing users email addresses end with @user.trashnothing.com


How can I tell what IP address a trash nothing user has?
Emails sent using trash nothing email accounts contain the user's IP address in the X-trash-nothing-User-IP header.


How can I customize how trash nothing email accounts work on my group?
The Group Settings page at the link below allows Yahoo! Groups moderators to customize how trash nothing email accounts work for members of their group.

By default, the email accounts are designed to work well on any reuse group and most moderators won't need to change the settings for their group.

At the same time, changing the settings has the potential to drastically reduce the workload of moderators since the settings can be used to automatically enforce certain group rules (eg. reposting limits, crossposting restrictions, preventing phone numbers in posts).

Group Settings


I have a question not answered here!
Ask us by sending a message from the contact page and we'll get back to you as soon as possible.


Common Misconceptions

People can use trash nothing to see group posts without being a member of the group.
False. The trash nothing site and mobile apps only provide email accounts to people who sign up. Like any other email account, they won't see anything from a group until they use their email account to subscribe to a freecycling group. Only after they are subscribed to a group, as a normal email member, do they start seeing the group posts that Yahoo Groups sends to them.


Group posts are republished on trash nothing.
False. Posts only appear in the personal trash nothing email accounts given to people who sign up and use their trash nothing email account with a freecycling group. As normal email subscribers to a group, people with trash nothing email accounts receive the posts because Yahoo Groups sends them to their email account. Posts are not otherwise made available on trash nothing.


Access to group posts on trash nothing violates Yahoo's Terms of Service.
False. The trash nothing site and mobile apps work using the standard Yahoo Groups email subscription and membership process that allows any email address (whether from Gmail, Hotmail or trash nothing) to subscribe to and receive email from a group on Yahoo Groups. In this way, every trash nothing user has a valid email subscription to the groups they are accessing with their personal trash nothing email account.


People have to use their existing Yahoo Groups and/or email accounts and passwords to use trash nothing.
False. The trash nothing site and mobile apps give everyone who signs up a new email account to use. The site and mobile apps do not access, or have any need to access, existing usernames or passwords to work.


Having trash nothing email accounts on my group automatically causes spamming.
False. There is nothing built-in to our email accounts that causes spamming. All emails to groups and group members are sent by people using our site. People using our email accounts may attempt to send spam posts to a group or send spam emails to members but we have aggressive spam filters that try to prevent this kind of abuse. Spamming is against our terms of service, and if we discover someone spamming, we will immediately kick the person off our service.



But don't take our word for it, try it for yourself!   Join Now