Epson printer (S. 26th St. & S. Ives St)

This is an Epsom WorkFirce pro WF 4630. It is a multifunction printer – print, scans, copies and, if you still have a landline it also faxes. We bought a new computer with Windows 11 and although it prints on the new computer, we cannot get the Epson app to load in order to utilize the scanning function. It has a relatively new black ink cartridge.