Pickup

  • How and where should I arrange pickup of an item?

    If you are the one giving away items, it's up to you to decide when and where the pickup should take place. Often people will leave the items on their doorstep or arrange a meeting in a public place. You should arrange a time and place that works for you and the person you've chosen to come pickup the item.

  • How do I handle no-shows?

    If you're offering an item and someone misses the arranged pick up, it's up to you how to handle it.

    You can give the person a 2nd chance if you think it was an honest mistake and the other person communicated what happened.

    Otherwise, you should offer your item to the next person in line* and make sure to leave feedback on the person who didn't show up. Feedback is anonymous and when you leave feedback, there's an option to say that they were a no show. This helps the moderators find and remove people who are repeat offenders.

    If it's been a day or two and you don't have replies from other people, you should repost your post to encourage more replies.

    *See tips on choosing recipients and preventing no-shows.

  • How do items change hands - are they picked up or delivered?

    Because items are being given away, it's expected that the person chosen to receive the item will travel and pickup the item. The pickup is done at a time and place that is arranged with the person offering the item.